Is Net Promoter Score the Ozempic of Metrics?

CJ Gustafson

Mar 12, 2024

32

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5

All filler, no killer

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2 Comments

The Curious LP

Apr 3, 2024Edited

Really good article, but I have to say - am I crazy or does that Insight slide plotting NPS and NDR show basically no correlation at all? To be fair, I’m just eyeballing it…

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A line of best fit would have been clutch, lol

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Is Net Promoter Score the Ozempic of Metrics?